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Key Points
- The telecom giant launches a new Gloworld outlet in Maiduguri, reinforcing its commitment to customer engagement and Nigeria’s digital growth.
- Globacom’s new store enhances service accessibility, with trained personnel ensuring a seamless customer experience in the region.
- The company plans new digital innovation hubs in major cities, driving entrepreneurship and strengthening Nigeria’s digital economy.
Globacom, leading telecommunications giant founded by billionaire Mike Adenuga, has expanded its retail footprint with the launch of a new Gloworld outlet in Maiduguri, the largest city of Borno State in north-eastern Nigeria. This underscores the company’s commitment to enhancing customer engagement and reinforcing its position in the fast-growing digital economy.
The new Gloworld shop, part of the company’s signature retail network, is equipped with advanced technology to facilitate seamless customer service. The expansion aligns with Globacom’s long-term strategy of deepening its presence across the country and investing in infrastructure to support Nigeria’s tech-driven ecosystem.
Globacom expands to boost digital access
Augustine Mamuro, Globacom’s regional sales coordinator for the North East, said the latest opening reflects commitment to bringing its services closer to customers. “Our approach to customer service is underpinned by innovation and inclusiveness. This is why we are consistently seeking innovative channels to make available our array of services to them,” Mamuro said. He assured customers that the Maiduguri outlet is staffed with trained personnel to ensure a first-class service experience.
Borno State’s Deputy Governor, Alhaji Umar Umar Kadafur, lauded the initiative, describing it as a strategic move that brings Globacom’s services closer to the people. He commended the company’s efforts in expanding digital connectivity in the region, a crucial step toward bridging Nigeria’s digital divide.
Globacom invests in Nigeria’s tech future
Globacom’s expansion efforts extend beyond retail outlets. Building on the launch of a digital innovation hub in Lagos, the company is gearing up for additional hubs in Port Harcourt, Ibadan, and Abuja by mid-2025. These hubs aim to support Nigeria’s growing digital economy by fostering entrepreneurship and creating new opportunities in tech-driven industries.
In Africa’s telecom sector, Globacom continues to differentiate itself through customer-centric investments and infrastructure development, solidifying its legacy as a leader in the country’s evolving digital landscape.
